OriCrown is committed to protecting the privacy of every player on our platform. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and store it, who we may share it with, and what rights you have over your information.
These highlights capture the most important principles of this policy. They are a summary only — the full policy below governs how your data is handled.
All personal data transmitted to and from the OriCrown platform is protected by 256-bit SSL/TLS encryption. Stored data is encrypted using industry-standard protocols at our secure server facilities.
OriCrown does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is used exclusively to operate and improve your platform experience.
We collect only the data that is strictly necessary for account operation, KYC compliance, payment processing, and regulatory requirements. We do not collect data beyond what is needed for these defined purposes.
You have the right to access all personal data OriCrown holds about you, request corrections to inaccurate information, and in certain circumstances request deletion of your data from our systems.
Payment information — including details related to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Malaysian bank accounts — is processed via PCI DSS-compliant payment partners. OriCrown does not store raw card or wallet credentials.
Every category of data we collect is described in this policy with a clear, specific purpose. We do not use your data for purposes beyond those stated here without first obtaining your explicit consent.
This Privacy Policy ("Policy") is published by OriCrown ("OriCrown", "we", "us", "our"), the operator of the online gambling platform accessible at https://oricrown.cam and all related sub-domains, mobile-optimised interfaces, and services (the "Platform"). It describes how we collect, process, store, and protect personal data relating to individuals who access or use the Platform ("you", "your", "Player").
OriCrown is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection laws and regulatory requirements imposed by our gaming licence. We apply these obligations to every player who creates an account on our Platform, regardless of whether they are based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location.
By registering an account and using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform.
Plain-Language Commitment: We have written this Policy to be as clear and readable as possible. Where legal terminology is unavoidable, we provide a plain-language explanation alongside it. If anything in this Policy is unclear to you, please contact our support team before continuing to use the Platform.
For the purposes of this Policy, the following terms shall have the meanings assigned to them below:
OriCrown collects the following categories of personal data from Players on the Platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., MyKad), passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city, postcode, state) | Registration |
| Financial Data | Payment method details (e-wallet IDs, bank account references for DuitNow/FPX), transaction history, deposit and withdrawal records | Deposits & withdrawals |
| Technical Data | IP address, device type and model, operating system, browser type, session timestamps, login history | Each Platform session |
| Usage Data | Games played, bet amounts and history, session duration, navigation paths within the Platform, sports markets accessed | Ongoing during Platform use |
| Communications Data | Records of live chat interactions, support ticket content, WhatsApp or email correspondence with our support team | When you contact support |
| KYC Documents | Copies of identity documents (Malaysian MyKad, passport, driving licence), proof of address, payment method screenshots | KYC verification process |
| Responsible Gambling Data | Self-imposed deposit limits, cooling-off or self-exclusion requests, session time settings | When tools are activated by the Player |
What we do not collect: OriCrown does not collect or store raw payment card numbers, full bank account numbers, or wallet PINs/passwords. All payment processing is handled by PCI DSS-compliant third-party payment providers, including those operating the DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay networks.
The majority of personal data we hold is provided directly by you through the following interactions with the Platform:
When you access and use the Platform, certain technical and usage data is collected automatically through cookies, log files, and analytics technologies. This includes your device's IP address, browser and device identifiers, pages visited, and the sequence and duration of your gambling sessions. This data is collected to maintain platform security, detect fraud, and improve the user experience.
In certain circumstances, OriCrown may receive personal data about you from third-party sources, including:
OriCrown processes your personal data on one or more of the following legal grounds:
OriCrown uses your personal data for the following specific purposes:
No Selling of Data: OriCrown does not sell, licence, or monetise your personal data to third parties. Your information is used exclusively for the purposes described in this Policy.
OriCrown will only share your personal data with third parties in the following circumstances:
We share necessary transaction data with our verified payment partners — including the operators of DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and cryptocurrency processing services — solely for the purpose of processing your deposits and withdrawals. These providers are contractually prohibited from using your data for any purpose beyond payment processing.
We share identity documents and data with accredited third-party KYC and AML screening service providers to verify your identity and conduct mandatory regulatory checks. These providers operate under strict data processing agreements and applicable privacy law obligations.
OriCrown may disclose personal data to regulatory bodies, gaming authorities, financial intelligence units, law enforcement agencies, or courts when required to do so by applicable law, legal process, court order, or regulatory direction. Such disclosures will be limited to the minimum data required to satisfy the legal obligation.
We work with technology partners — including cloud infrastructure providers, analytics platforms, and cybersecurity services — who may process personal data on our behalf as Data Processors. All such partners are bound by data processing agreements that restrict their use of your data to documented OriCrown instructions.
In the event of a merger, acquisition, restructuring, or sale of all or part of OriCrown's business or assets, personal data held about Players may be transferred to the successor entity as part of that transaction, subject to equivalent data protection obligations being imposed on the recipient.
No Third-Party Marketing Sharing: OriCrown does not share your personal data with third parties for their own direct marketing, advertising profiling, or commercial purposes. We do not participate in data brokerage arrangements of any kind.
The OriCrown Platform uses the following categories of cookies and similar tracking technologies:
You may configure your browser settings to refuse non-essential cookies or to alert you when cookies are being placed. Please note that disabling essential cookies will prevent you from logging in to and using the Platform. Instructions for managing cookies are available in the help documentation of all major browsers.
OriCrown does not deploy third-party advertising network cookies or tracking pixels that would allow external advertisers to build profiles based on your Platform activity.
OriCrown retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our regulatory obligations:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents its re-identification.
OriCrown implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
Security Incident Notification: In the event of a data security incident that is reasonably likely to result in a risk to your rights and freedoms, OriCrown will notify affected Players and relevant regulatory authorities within the timeframes required by applicable law. Notification will be made via the email address registered on your account.
OriCrown operates globally and may store or process personal data on servers located outside Malaysia. Where personal data is transferred to a country that does not provide a level of data protection equivalent to that applicable in Malaysia, OriCrown will implement appropriate safeguards to ensure your data remains protected, including:
If you have questions about specific international transfers of your personal data, please contact our Data Protection contact as described in Section 16 of this Policy.
Subject to applicable law and regulatory exceptions, you have the following rights in respect of personal data that OriCrown holds about you:
Request a copy of all personal data OriCrown holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you in our systems.
Request deletion of your personal data where it is no longer necessary, where consent is withdrawn, or where processing was unlawful — subject to regulatory retention obligations.
Request that processing of your data is restricted in certain circumstances, such as while you contest its accuracy or have objected to its use.
Receive a structured, machine-readable copy of personal data you have provided to us, for transfer to another service provider where technically feasible.
Object to processing of your personal data based on legitimate interests or for direct marketing purposes. Marketing objections will be acted upon immediately.
To exercise any of the above rights, please contact us using the details in Section 16. We will respond to verified requests within 30 calendar days. We may require identity verification before processing your request. Certain rights may be subject to restrictions where processing is required to comply with our legal or regulatory obligations — for example, we cannot erase KYC records within the mandatory retention period.
The OriCrown Platform is strictly intended for persons aged 21 years and older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the relevant account, secure and delete the data in accordance with applicable regulatory requirements, and return any deposited funds to the payment source.
If you believe that a minor has registered an account on the Platform, please contact our support team immediately so that we can investigate and act accordingly.
The Platform may contain references or links to third-party payment processors or service providers in the course of describing supported payment methods (e.g., information about DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay). OriCrown is not responsible for the privacy practices or content of any third-party website or service. We encourage you to review the privacy policies of any third-party services you use in connection with your OriCrown account.
OriCrown reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or regulatory requirements. The current version of this Policy is always available at https://oricrown.cam/privacy-policy, with the effective date displayed at the top of the page.
Where we make material changes to this Policy — particularly changes that affect how we use your personal data, your rights, or how you can contact us — we will notify registered Players via the Platform interface or by email to the address registered on your account, with at least 14 days' notice before the changes take effect. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by OriCrown, please contact us through the following channels:
We aim to acknowledge all data protection enquiries within 3 business days and to provide a substantive response within 30 calendar days. For complex requests, we will notify you if additional time is required.
For further information about the Platform, your account rights, or our responsible gambling commitment, please also visit our About Us, Terms & Conditions, and Responsible Gambling pages.
Response Commitment: OriCrown is committed to taking your privacy seriously. All data subject requests submitted to [email protected] with the subject line "Privacy & Data Request" are logged, tracked, and responded to within the 30-day statutory period. We will never charge a fee for standard access or correction requests.
500+ games, fast MYR withdrawals, and a support team that speaks your language — all backed by the data protection commitment you just read. Minimum deposit RM50.